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How AI and Automation Are Changing the Workplace

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AI, automation, digital platforms, and other advancements are altering the fundamental essence of labor. AI and automation are redefining how organizations engage with their customers and execute internal procedures, forcing them to redefine their business models. Understanding these developments can aid entrepreneurs, business leaders, and professionals in their advancement. According to PwC’s Global Artificial Intelligence Study: Capitalizing on the AI Revolution, artificial intelligence might contribute up to $15.7 trillion to the global economy by 2030. This article examines the main industries touched by AI and how it is changing the nature of the labor required by these businesses.


Artificial intelligence and automation are the keys to future growth across industries, including the industrial industry. Manufacturers are embracing AI-powered analytics and data to eliminate unplanned downtime, improve productivity, product quality, and employee safety.  According to PwC study, product innovations will account for around 45% of total economic gains by 2030, driving consumer demand.

“People skills must evolve to meet the mandates of fluid, totally new, and even unforeseen roles that machines cannot fulfill,” says Jeff Kavanaugh, Senior Partner at Infosys Consulting. By enhancing the capabilities of every industrial business function, AI may dramatically improve the quality and scale of work in the manufacturing industry. 

Maintenance that is Predictive

By forecasting unforeseen machine and equipment breakdowns, AI helps to improve asset utilization and productivity.

Enhancement of Production

Businesses may successfully discover the fundamental reasons of yield losses and locate the detractors with the help of AI engines.

Quality Improvement

AI technologies necessitate specialized skills, and the automation that manufacturers have already implemented necessitates a competent labor. Cobots, or collaborative robots, help humans with difficult jobs. Humans must program these devices to accomplish complex tasks.

Adoption of AI in the industrial industry should be viewed positively, and productive results can be obtained through training and reskilling the existing workforce. AI and automation will free up human resources to focus on tasks that add greater value to their roles and the business. Working knowledge of the most recent manufacturing technologies, along with the hands-on expertise of the current workforce, can position them at the forefront of the manufacturing industry revolution.


From the introduction of Flippy, the robot hamburger chef, to China’s Bingo Box, a totally unmanned convenience store, and Amazon Go, the cashier-less supermarket, the usage of robotics and AI in the retail sector is rapidly increasing. According to IBM, by 2021, 85% of retail organizations and 79% of consumer goods companies plan to adopt intelligent automation for supply chain planning. For example, Nike Inc., a well-known footwear, apparel, and equipment business, has created a system in which customers can design their own shoes and leave the store wearing them. This revolutionary automated system dramatically transforms the customer’s experience with the business and its products by utilizing augmented reality, object tracking and projection technologies, and voice activation.

Automation and artificial intelligence are poised to reshape the whole retail industry model and value chain. This change will result in firms with fewer layers and a more trained, trusted workforce supported by real-time data and analytics. Organizations will be able to make decisions more faster with a more diverse team and innovative jobs that are a combination of technology and business.

Property Management

AI has already invaded the real estate industry and is causing huge change in this $480 billion industry, from influencing the house search experience to anticipating real-estate marketing trends.

Portals for Smart Home Search

AI-powered house search websites highlight recommended properties that match client preferences, personality attributes, and needs. These portals will support fewer, higher-quality properties that are more suited to the customer’s demands. Chatbots are assisting prospective consumers in finding their future home by answering simple questions. Chatbots are becoming smarter by the day, thanks to AI and Machine Learning, and will soon be able to answer difficult search inquiries proficiently in both text and speech. You may now focus on contracts, answering phones, and building customer connections while AI handles much of the manual work.

Improving the Purchasing Process

By merging CRM and market data, AI can forecast property market values. Robots may soon aid agents in providing customers with a one-of-a-kind purchasing experience. Zenplace, a real estate startup, already provides AI-powered tours to its customers. AI is expected to play a critical role in increasing agent efficiency and providing clients with a tailored user experience.


Already, artificial intelligence is being utilized to diagnose and treat diseases. For example, IDx-DR is the first autonomous AI system to detect a condition in real time. It recognizes symptoms of diabetic retinopathy in ocular pictures and then utilizes an algorithm to provide a binary diagnosis in minutes, with the endorsement of the US Food and Drug Administration (FDA). AI can also be employed extensively in the treatment of cardiovascular illnesses.

Brain-computer interfaces (BCIs) powered by artificial intelligence can help persons who have undergone a trauma in the past regain neurological capacities.

According to experts, artificial intelligence will be used to create the next generation of radiological tools that are accurate and detailed enough to replace the requirement for tissue samples. The same is true for pathological tests.

AI will aid in the filling of skilled healthcare professional shortages, particularly in developing countries.

The existence of AI will help medical personnel diagnose illnesses faster and work on finding better remedies utilizing the data collected by AI algorithms. As a result, it is critical for healthcare providers/radiologists/pathologists to learn and apply these technologies.

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There are numerous opportunities available; what is your next step?

Businesses across industries are heavily investing in and relying on AI and associated technologies. Large corporations are turning their focus to creating AI capabilities and adapting their business strategies accordingly.

New roles are being created in every aspect of business operations as a result of new opportunities and firm growth routes. Here are some of the most in-demand AI positions:

  • AI/ML Researcher – In charge of improving machine learning algorithms.
  • AI Software Development, Program Management, and Testing – Creating systems and infrastructure that can derive key business insights from machine learning.
  • Data Mining and Analysis entails conducting in-depth investigations of massive data sets, as well as developing and training systems to discover patterns that will be essential to business choices.

Machine Learning Applications – In charge of applying machine learning or AI frameworks to a variety of commercial problems such as ad analysis, fraud detection, and gesture recognition. 

To determine which talents are most valuable and which career opportunities are appropriate for you, consider how your organization is developing and what the demands of your current function are. Keep an eye out for fresh opportunities within your organization. Connecting the connections reveals that AI, automation, and machine learning are at the heart of all emerging and in-demand prospects. According to a recent report by employment and hiring data business Paysa, 35% of AI roles demand a Ph.D., and another 26% require candidates to have a master’s degree. Industry-specific certificates will help you persuade prospective employers that you have the necessary abilities and competence for a job, making you a sought-after professional.

Simplilearn provides a variety of programs that provide professionals with critical knowledge and industry-readiness in these cutting-edge technologies. Our Artificial Intelligence Course, designed in collaboration with IBM, teaches the skills required for a successful career in AI. During this special training program, you will learn Deep Learning, Machine Learning, and the programming languages needed to flourish in this subject and launch your career in Artificial Intelligence. You can also enroll in AI and ML courses offered by Purdue University in collaboration with IBM. This curriculum will teach you Python, Tensor Flow Deep Learning, Natural Language Processing, Speech Recognition, Computer Vision, and Reinforcement Learning.